Today: September 19, 2017, 10:43 pm
Print Settings Enforcer - Support Information

Usage Instructions

1. Install as service

! You must have administrator privileges to install a service !

- Download the pseinstall.msi
- Right click and run it with administrator rights

or Install it on the command line with admin rights:

Regular
- msiexec /i pseinstall.msi

Silent
- msiexec /i pseinstall.msi /q

Silent with log
- msiexec /i pseinstall.msi /q /log myLogFileName.txt

Uninstall
- Remove manually from control panel/software or use command line:
- msiexec /uninstall pseinstall.msi

2. RunOnce Application

Just start the application with administrator rights. During evaluation period a message is shown when the application is started. The licensed version is silent.


Test Print Settings Enforcer

1. Installed as service

On your client:
- Install the service with administrator rights
- Map one or more printqueues from a printserver if you have not done so yet
- Change the settings in printing preferences
- hit apply/ok
- Reopen printing preferences again to check that the settings have been resetted
- Also check the Event Log "Application" for PSE Information events that confirm the queue names that have been reverted back to defaults

2. RunOnce Application

On your client:
- Map one or more print queues from a print server
- Change the settings in printing preferences and hit apply/ok
- Run the PSErunonce.exe application with administrator rights
- Reopen printing preferences again to check that the settings have been reset
- Also check the Event Log "Application" for PSE Information events that confirm the queue names that have been reverted back to defaults


License purchase

Choose between Print Settings Enforcer as windows service installation or as runonce application.


License delivery and installation

Uppon purchase of a license/licenses you will receive the license as a file by E-Mail. Please make sure you fill in the field with your domain name while filling out the order form.

Simply put the license file in the same directory as Print Settings Enforcer runs in. If you run the service this is in "C:\Program Files\Print Settings Enforcer" and you will need to restart the service for the license to take effect.


Frequently asked questions

Q: The service can not be installed.

A1: Make sure you start the pseinstall.msi with administrator rights. If you are installing from a console window, make sure that console window has been started with administrator rights.

A2: The other reason why the service installation may fail is that the trial period of 14 days is already used up on that client from a prior installation and you are trying to re-install. In that case you will have to manually create and put the license file into "C:\Program Files\Print Settings Enforcer" directory before you execute the pseinstall.msi.

Q: The service is installed and is running, but the settings do not get reverted to the defaults from the server.

A: Print Settings Enforcer only works on queues pointing to a Microsoft Print Server. It will not touch localy installed queues. Check the Event Log "Application" to verify any error message entries from the PSE.exe Service. Also check that the service is running properly under the LocalSystem account.

Q: Print Settings Enforcer is showing a Invalid License file error on screen or in the Event Log "Application".

A: Please contact our support staff by email and include the license file as attachment. Someone will contact you shortly.

Q: The trial is expired and I would like to prolong the trial period.

A: We are glad to do this, please contact our support staff.